Healthgrades Names HCA Midwest Hospitals 2024 Patient Safety Excellence Award and Outstanding Patient Experience Award Recipients

OVERLAND PARK, KAN. — (March 12, 2024) — HCA Midwest Health, Kansas City’s largest healthcare provider, announced today it has been recognized with several 2024 Patient Safety Excellence Awards™ and 2024 Outstanding Patient Experience Awards™.  These achievements reflect HCA Midwest Health’s commitment to delivering safe, high-quality care to the communities served by its seven hospitals and dozens of outpatient centers, clinics, physician practices, surgery centers, other facilities, and services to meet residents’ healthcare needs. Healthgrades is the leading resource consumers use to find a hospital or doctor.

“HCA Midwest Health is honored to receive these coveted Healthgrades Patient Safety and Patient Experience awards, which are a testament to our hospitals’ outstanding safety culture that prioritizes and sets a high standard for the well-being of patients and staff,” said President Keith Zimmerman. “Our colleagues are dedicated to ensuring that our patients receive the care and attention that not only meets their needs but also exceeds their expectations.”

“Receiving validation on a national level for the safe care we provide from a top-ranked, external rating agency in healthcare affirms our daily dedication to excellence,” said HCA Healthcare Chief Medical Officer Kimberly Megow, M.D. “We are deeply grateful to every member of our exceptional healthcare family for their contributions, which make our hospitals throughout the region destinations for high-quality, compassionate, and safe care.”

HCA Midwest Health Hospitals Recognized with Healthgrades Awards 

Research Medical Center
Healthgrades Patient Safety Excellence Award™ for 5 Years in a Row (2020-2024)
Named Among the Top 10% in the Nation for Patient Safety for 5 Years in a Row (2020-2024)

Centerpoint Medical Center
Healthgrades Patient Safety Excellence Award™ for 7 Years in a Row (2018-2024)
Named Among the Top 5% in the Nation for Patient Safety for 3 Years in a Row (2022-2024)
Named Among the Top 10% in the Nation for Patient Safety for 7 Years in a Row (2018-2024)

Menorah Medical Center
Healthgrades Patient Safety Excellence Award™ for 7 Years in a Row (2018-2024)
Named Among the Top 5% in the Nation for Patient Safety for 2 Years in a Row (2023-2024)
Named Among the Top 10% in the Nation for Patient Safety for 7 Years in a Row (2018-2024)
Healthgrades Outstanding Patient Experience Award™ for 2 Years in a Row (2023-2024)
Named Among the Top 10% in the Nation for Outstanding Patient Experience in 2024
Named Among the Top 15% in the Nation for Outstanding Patient Experience for 2 Years in a Row (2023-2024)

Lee’s Summit Medical Center
Healthgrades Patient Safety Excellence Award™ for 3 Years in a Row (2022-2024)
Named Among the Top 5% in the Nation for Patient Safety for 3 Years in a Row (2022-2024)
Named Among the Top 10% in the Nation for Patient Safety for 3 Years in a Row (2022-2024)

Belton Regional Medical Center
Healthgrades 2024 Patient Safety Excellence Award™
Named Among the Top 10% in the Nation for Patient Safety in 2024

2024 Patient Safety Excellence Award™

Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide to determine this year’s top-performing hospitals for patient safety. During the 2020-2022 study period, nearly 170,000 potentially preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for close to 75% of these incidents.*

Healthgrades’ analysis revealed that patients treated in hospitals receiving the 2024 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals:

• In-hospital fall resulting in fracture (approximately 52% less likely)
• Collapsed lung due to a procedure or surgery in or around the chest (approximately 56% less likely)
• Pressure sores or bed sores acquired in the hospital (approximately 67% less likely)
• Catheter-related bloodstream infections acquired in the hospital (approximately 71% less likely)

2024 Outstanding Patient Experience Award™

To identify the top hospitals for patient experience, Healthgrades applies a scoring methodology to ten patient experience measures using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data submitted by the hospital’s own patients. Survey questions focus on patient’s perceptions of their hospital care, from cleanliness and noise levels to medication explanations and staff responsiveness. The measures also include whether a patient would recommend the hospital to friends or family and their overall hospital rating.

For this annual analysis, Healthgrades evaluated over 2,500 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2022 to December 2022. Of those hospitals evaluated, HCA Midwest Health hospitals outperformed its peers–based on feedback from their own patients–to achieve this award.

“We’re proud to recognize HCA Midwest Health as Kansas City’s largest healthcare provider for providing top-quality care while preventing serious injuries to patients during their hospital stay,” said Brad Bowman, MD, chief medical officer and head of data science at Healthgrades. “We commend them for going above and beyond to provide a best-in-class patient care experience during their hospital stay and look forward to their continued leadership and commitment to ensuring the health and wellness of all patients.”

Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit healthgrades.com. 

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals from 2020 through 2022 and represent three-year estimates for Medicare patients only.

About HCA Midwest Health

As the Kansas City area’s largest healthcare provider, HCA Midwest Health comprises seven hospitals and dozens of outpatient centers, clinics, physician practices, surgery centers, and other facilities and services to meet residents’ healthcare needs. HCA Midwest Health is one of the area’s largest employers, with more than 10,000 colleagues and a local economic impact of more than $1.3 billion annually. That includes more than $113 million annually in charity and uncompensated care and almost $200 million in federal, state, and local taxes to help improve the schools, roads, and infrastructure of the communities we serve. HCA Midwest Health facilities include Research Medical Center, Overland Park Regional Medical Center, Centerpoint Medical Center, Menorah Medical Center, Lee's Summit Medical Center, Belton Regional Medical Center, Lafayette Regional Health Center, and Research Psychiatric Center. HCA Midwest Physicians, part of HCA Midwest Health, is a network of experienced, multi-specialty physicians throughout the Greater Kansas City metropolitan area. Currently, HCA Midwest Physicians represents 600+ providers. It includes 80+ specialties, providing care in 150+ locations to serve our community. The physicians, licensed professionals, and support staff who comprise the HCA Midwest Health team are dedicated to improving healthcare in the Greater Kansas City and outlying areas to create healthier communities that lead to healthier tomorrows. For more information, visit hcamidwest.com.

About Healthgrades

Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. As the #1 platform for finding a doctor and a leader in healthcare transparency, we help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content. Our health system, large group practice, and life sciences marketing solutions have been helping our partners reach and engage consumers who are on their way to the doctor for over 20 years. Healthgrades is part of RVO Health, a partnership between Red Ventures and Optum, part of UnitedHealth Group. RVO Health has the largest consumer health and wellness audience online across its brand portfolio including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central, Bezzy and Platejoy which touch every part of the health and wellness journey. Each month, RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives.

For more information, please contact:

Christine Hamele
HCA Midwest Health, Associate Vice President Media Relations and Community Affairs
913-208-5566
christine.hamele@hcamidwest.com

Kimberly Winter Stern
HCA Midwest Health News Bureau
913-449-4294
kimberlyHCAMidwest@sternwrites.com