Spectrum Announces 185 New Jobs At Its Spectrum Mobile Call Center In Kansas City
KANSAS CITY, Mo. (Feb. 20, 2020) – Spectrum announced today it would add 185 new jobs in 2020 at its Spectrum Mobile™ call center in Kansas City. The new positions are in addition to more than 300 jobs added last year, as Spectrum Mobile grew rapidly to 1.1 million lines during the fourth quarter of 2019. The call center is expected to employ nearly 800 local residents by the end of 2020.
Spectrum Mobile call center representatives provide comprehensive service, ranging from billing and account management to technical support and data transfer to a new device. Customer service representative roles offer competitive starting wages; comprehensive health benefits; a market-leading, company-matched 401(k) savings plan; career development potential; and complimentary and discounted Spectrum services.
“Spectrum Mobile customer service roles offer talented, hard-working local employees rich career-growth opportunities,” said Mark Akason, Vice President, Spectrum Mobile Customer Service. “As we accelerate toward 2 million lines and beyond, and following the promotion of our current team members for providing great customer service, we’re hiring now for 185 additional roles at our call center in Kansas City.”
Spectrum Mobile combines the nation’s largest LTE network and a nationwide network of Spectrum WiFi hotspots, all designed to save customers money. Customers can save up to 40% on a single line with unlimited data compared to other national carriers. They can also bring their own phone or choose from among the latest mobile devices and accessories and activate service in one of more than 350 Spectrum stores across our 41-state service area. Following the July 2018 launch of Spectrum Mobile, 2019 brought the customer option to add Spectrum Mobile to an existing compatible device, igniting growth to 1.1 million lines.
About Spectrum
Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV®, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile™. Spectrum Business® similarly provides scalable, and cost-effective broadband communications solutions to small and medium sized business organizations, including Internet access, business telephone, and TV services. Spectrum Enterprise is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers. Charter's advertising sales and production services are sold under the Spectrum Reach® brand. Charter's news and sports networks are operated under the Spectrum Networks brand. More information about Spectrum can be found at spectrum.com.
Contact:
Wes Shirley
Senior Manager, Communications
Wes.Shirley@charter.com
(314) 543-6668
@CharterNewsroom